COVID-19 Business Help

We are here to help you and your business.

COVID-19 has made a big impact on all of our lives. At AmFirst we are focused on protecting your well-being while also providing you with the help you need to stay on track financially.

This page is your source for up-to-date information relating to COVID-19 for business account members. For personal account resources, please visit our COVID-19 Help & Information page.

Paycheck Protection Program

The CARES (the Coronavirus Aid, Relief, and Economic Security) Act recently passed into law includes a provision known as the Paycheck Protection Program (PPP), which initially set aside $350 billion in financial relief to help small businesses.

The program, managed by the Small Business Administration (SBA), provides 100% federally guaranteed loans to small businesses with 500 or fewer employees to assist with payroll, healthcare costs, rent, utilities and mortgage interest.

Initial SBA funding for the program reached its cap on April 16, 2020. No  lender can currently submit new PPP loans for SBA approval at this time. However, Congress is expected to make more funds available.

We will continue to take applications for business members in anticipation of more funds being approved by Congress and the SBA opening another round of PPP loans to new applicants.

We stand ready to work with you and to be prepared to submit your application in the event that more funding is allocated for the PPP program.

You must be a member of the credit union with an established business account to apply for a PPP loan through AmFirst.  New members may apply to open a business account and then for a PPP loan once the new member’s business account has been established and more PPP funds are made available by Congress and the SBA.

Please call your local branch to open a new business account.
The process can be completed remotely for existing AmFirst members. New members may sign the required documents by using the drive-thru or making a branch appointment.

You can learn more about the Paycheck Protection Program at the United States Treasury website HERE.

Current Hours & Operations

For the safety of our members and staff, America’s First Federal Credit Union branch offices are currently limited to drive-thru traffic only. All drive-thru windows are open for extended business hours, weekdays from 8am until 6pm. Appointments may be made for services unavailable through the drive-thru or automated channels. Please contact your branch to schedule.

Many of our branches also feature video teller ITMs in the drive-thru that allow you to conduct most teller transactions from the comfort of your car. For ITM locations, please click HERE. Video Teller ITM hours are 7am – 6pm Mon – Fri.

All Walgreens™ ATMs in Alabama are surcharge free for AmFirst members.
For Walgreens™ ATM locations, please click HERE.

We continue enhanced cleaning and sanitizing of our facilities and equipment including ATMs and drive-thrus. In addition, we are closely monitoring the well-being of all our staff members and have procedures in place to allow anyone who may be ill, or has been exposed to illness, to remain at home.

Member Services Call Center

We are always here to help. If you need additional assistance or information, our Member Services Center is available at 1-800-633-8431 or by email at memberservices@amfirst.org.

• Due to the impact of school closings and other staffing related issues, our support staff levels may be less than normal.  You may experience longer wait times when calling for assistance.

We Will Get Through This

AmFirst is prepared to meet the needs of our members and has the financial strength and resources to get through this crisis. We are working daily to provide the highest level of service and support possible while maintaining a safe and healthy workplace for our staff. We continue to monitor all the latest information from local, state, and national healthcare professionals and stand ready to respond to their recommendations.

Thank you for your membership.